Case Study

State of Utah Saves Up to $15 Million by Modernizing Identity Management

State of Utah Saves Up to $15 Million by Modernizing Identity Management

Pages 4 Pages

The case study explains how the State of Utah modernized its digital infrastructure with the ForgeRock Identity Platform, now part of Ping Identity, integrating over 900 online services to improve efficiency, security, and citizen experience. Managing 1.7 million identities, Utah unified IAM to streamline access, automate processes, and cut service costs by $15 million over six years. The system supports scalability for 1,400 services and integrates APIs, biometrics, and cloud systems. ForgeRock enabled faster deployment, with some integrations completed in 15 minutes, while Intelligent Access enhances risk-based authentication and compliance, ensuring secure, seamless access for citizens and businesses.

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