c a se s t ud y State of Oregon Dept. of Human Services Overview The State of Oregon Department of Human Services is the largest department in Oregon state government. DHS provides more than 300 programs and services to seniors, people with disabilities, low- income families, children who have been abused or neglected, and people with mental illness or addictions. In addition to these direct services, DHS also supports all public health program initiatives. With so much at stake, DHS must ensure the continuous flow of information, with minimal interruptions and response times being critical. Evaluating the Solution DHS manages 10,000 users over 250 servers and 900 BlackBerry smartphones, with the number of BlackBerries to increase to 1200 in the next year. With such a vast netwo

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