CUSTOMER SUCCESS STORY CLIENT PROFILE Industry: State Government Company: State of Louisiana Employees: 35,000 Modern life means online shopping, mobile news updates and sharing things with friends 24x7. And now the general public expects the ease and convenience of the online consumer experience from other organizations. For the State of Louisiana, giving citizens access to services online and on the move is a top priority, as Michael Allison, Chief Technology Officer for the State of Louisiana, explains, “We need to give citizens access state services easily and efficiently though their preferred device, whether that’s a mobile or a desktop.” As the state’s younger citizens come of age, the need for change becomes even more pressing. “Millennials are used to doing everything on h

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