COTIVITI CASE STUDY State & Local Government Introduction This case study of a state and local government agency is based on a December 2019 survey of Cotiviti customers by T echValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality. “Cotiviti allowed the Department to comply with federal NCCI requirements successfully.” “ Challenges The business challenges listed below led the profiled organization to evaluate and ultimately select Cotiviti. Organizational challenges that require payment integrity solutions from vendors: Ancient claims system that needs support to do new things Vendors that the surveyed company supplemented and/or replaced by choosing Cotiviti: Legacy MMIS Use Case The surveyed organization has u

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