COTIVITI CASE STUDY Small Business Healthcare Company Introduction This case study of a small business healthcare company is based on a January 2020 survey of Cotiviti customers by T echValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality. Challenges The business challenges listed below led the profiled company to evaluate and ultimately select Cotiviti. Organizational challenges that require payment integrity solutions from vendors: A need for reducing medical costs A need to avoid more improper claims before payment A need to supplement other vendors around their claim payment process Vendors they supplemented and/or replaced by choosing Cotiviti: LexisNexis Why they chose Cotiviti over other vendors: Cotiviti has

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