Ephesoft Transact | Case Study The Company This state agency helps provide employment services for individual job seekers. Employers and businesses can post jobs, hire veterans and apply for qualifying federal tax credits. The agency continually strives to improve processes and align the organization to provide effective, demand-driven products and services. The agency’s staff consists of administrative, labor services, workers’ compensation, labor market information and the unemployment insurance services staff. The agency maintains a statewide delivery system of regional, satellite, and expansion offices. The Situation The client was looking for ways to improve the ingestion of documents including mailroom improvements and scanning. They were using Kofax Capture which was not p

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