AXELOS.com Start where you are An ITIL ® Guiding Principle Kevin Kasunic Case Study September 2016Contents Introduction 3 Starting where we were 4 What are your recommended Best Practices? 5 About AXELOS 6 Trade marks and statements 6Start where you are: An ITIL ® Guiding Principle 3 Introduction 1.1 DESCRIBE WHO YOU ARE AND WHAT YOU DO My name is Kevin Kasunic. I currently work as the Manager of Business Transfor

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