Stand for Animals Veterinary Clinic, a Charlotte-based nonprofit with three locations, provides affordable, high-quality veterinary and spay-neuter services to pets and their owners. The clinic faced challenges managing a high volume of calls from clients seeking a wide range of services like vaccinations, testing, flea and tick prevention, consultations, and euthanasia. To handle this efficiently, Stand for Animals adopted GoTo Connect’s cloud-based communication platform. GoTo’s flexible call management, intelligent routing, and centralized system helped the clinic streamline client communications, reduce wait times, and enhance accessibility, supporting their mission to offer compassionate, affordable pet care across multiple locations.

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