Case Study
Staffing Challenges With International Coding Resources
CHALLENGE INDUSTRY CUSTOMER SERVICES/PRODUCTS www.SourceHOV.com © Copyright 2015, SourceHOV L.L.C. All Rights Reserved SOLUTION CUSTOMER STORY Due to the volume and size of this regional provider, locating and employing a sufficient number of credentialed coding resources was an ongoing challenge. In addition, while utilizing an outside firm, the health system HIM department suffered from poor performance and quality issues relative to the r