ST. LUKE’S UNIVERSITY HEALTH NETWORK Transforming Revenue Management during a System-wide EHR Implementation CHALLENGE In the summer of 2014, Bethlehem, Pa.-based St. Luke’s University Health Network (SLUHN) was operating on a pair of disparate electronic health record (EHR) systems across each of its six hospitals in Pennsylvania and New Jersey. In an effort to enhance operational and revenue cycle efficiencies and better connect care across the continuum, SLUHN decided to move forward with system-wide implementation of the Epic EHR. SOLUTION SLUHN executives were well aware of the scale of this investment and its inherent risks. A number of essential decisions had to be made, including whether to take a “big bang” approach of going live with Epic at its hospitals simultaneous

Join for free to read