HEALTHCARE JOHN MUIR PHYSICIAN NETWORK INITIATIVE PROVIDES EFFICIENT A/R MANAGEMENT STRATEGY CHALLENGE Every physician practice strives to be paid for services rendered and billed in a timely manner. In June 2016, the John Muir Physician Network was looking for a long-term cash flow solution for independent group practices supported through their Community Connect program. The San Francisco, California-area physician group needed to improve its net collection ratio and decrease days in accounts receivable (A/R). Any payments due from patients, payers, or other guarantors are considered A/R. SOLUTION Navigant collaborated with John Muir in the backend business office, offering a billing solution that would improve revenue cycle performance 1 . By initially providing a 12-person full-ti

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