CUSTOMER STORY Industry: Financial services Location: London, UK Size: 2,000 employees St. James’s Place Wealth Management accelerates innovation with ServiceNow Business growth supported by the same team Customer satisfaction Incidents resolved per month 12k 8% Technology Services team allows staff to focus on long-term, face-to-face relationships with customers As a FTSE-100 wealth management business, St. James’s Place Wealth Management puts long-term relationships at the centre of everything it does. The business, which manages more than £103.5bn of client funds, believes in a face-to-face approach, offering trusted financial advice and services. The Technology Services team at St. James’s Place plays a pivotal role in the business by supporting its 2,000 employees, 2,

Join for free to read