ServiceNow Financial Management The IT Financial Challenge Today, organizations need to take a more data-driven ROI-based approach to managing IT services and achieving their financial goals. With pressure to reduce costs and increase innovation across all business units, IT needs a better way to make use of available financial data. Corporate finance systems like the General Ledger do not provide information aligned to the way IT investments are managed, which also leads to a lack of financial information to drive conversations between IT and the rest of the organization. IT and technology users need to see financial data alongside service usage data to make more informed decisions. From incidents handled to project hours spent, they need to know if they are meeting SLAs at an ap

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