Case Study

BT accelerates innovation to RiseUp with ServiceNow

BT accelerates innovation to RiseUp with ServiceNow

Pages 3 Pages

Customized Training: BT collaborated with ServiceNow to tailor training for its processes, ensuring that hundreds of employees worldwide are well-equipped to manage service desks effectively. This approach filled talent gaps and expanded their support portfolio, as noted by Cesar Augusto Negri de Oliveira, Product Owner at BT.

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