Case Study
St Edwards Mercy Medical Center
1 Case Study St Edwards Mercy Medical Center St Edwards Mercy Medical Center (Ft. Smith, Arkansas) – Product reliability and customer service are important, but not always common currency among products and companies. When St. Edwards Mercy Medical Center’s existing HVAC control system was not working properly, and management was receiving poor customer service, they looked to KMC Controls and TL Services. According to David Springer, the e