Case Study

Sportmex Leverages Retail 4.0 Best Practices to Deliver Exceptional Customer Experiences

Sportmex Leverages Retail 4.0 Best Practices to Deliver Exceptional Customer Experiences

Pages 10 Pages

Sportmex Leverages Retail 4.0 Best Practices to Deliver Exceptional Customer Experiences Goals: Implement a robust, flexible, integrated omnichannel retail platform to support the business objective to double sales and stores in 5 years. Results: Sportmex established an omnichannel and personalized business model, based on individual knowledge of customer preferences, as well as accurate operation information, to provide an exceptional shopping experience across sales channels. RETAIL CASE STUDY Industry: Premium sportswear brand Region: Latin America Solution: iVend Retail Management Suite – POS, iMatrix, Integrated with SAP Business OneAbout Sportmex Sportmex has been present in the Mexican market as a specialized premium sportwear brand retailer for the last 15 years. Duri

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