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Executive Insights on Best Practices for Next-Generation Retail Experiences

Executive Insights on Best Practices for Next-Generation Retail Experiences

Informatica
Pages 14 Pages

The retail and CPG industries have faced significant disruptions, notably supply chain issues due to increased consumer demand. However, lessons learned have highlighted the importance of both physical and digital channels in delivering an omnichannel shopping experience. Consumers now expect personalization, seamless engagement, and fast fulfillment regardless of the shopping channel. This report, based on interviews with industry leaders, discusses best practices for transitioning to omnichannel commerce and building supply chain resilience.

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