Case Study

SPG - Enhancing customer service and improving business performance

SPG - Enhancing customer service and improving business performance

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SPG - Enhancing customer service and improving business performance SPG Ltd, a leading retail refrigeration services company, has successfully deployed Aerotrack, a vehicle tracking solution from Aeromark, an innovative mobile technology company. With sites in and around St Neots in Cambridgeshire, SPG oers a full provision of services from initial design and testing, case manufacture, endwall production and nal on-site installation. Challenges SPG is a 24x7 operation. The nature of the refrigeration market means that it has to react quickly in order to get its engineers on site to resolve issues as soon as possible. "The bulk of our customers are supermarket chains and it is vital for them that their refrigerated goods are kept at the required temperature. Perished stock cost

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