Case Study

Wells & Young’s Deploys Aeromark Solution to Boost Customer Service

Wells & Young’s Deploys Aeromark Solution to Boost Customer Service

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Wells & Y oung’s Deploys Aeromark Solution to Boost Customer Service Wells & Young’s, the UK’s largest independent brewery, is rolling out Aeromark’s next level of telematics solution, OptimaticsTM, to its mobile cellar service engineers. Optimatics will enable Wells & Young’s to improve customer service, increase business eciencies and operate in line with its environmental policy. Challenges “It is becoming increasingly important that we are able to provide our customers with accurate information around the achievement of our contracted service level agreements (SLAs). By providing us with increased visibility of our eld cellar service engineers, Optimatics will help us to improve how we manage our mobile workers and to more eectively monitor our key performance indicators.

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