SUCCESS STORY Southwest Airlines INDUSTRY: Airlines CLIENT SINCE: December 2016 POSITIONS TO FILL: Various SOLUTION: Social Job Sharing Southwest Airlines is improving its recruitment thanks to employee advocacy Southwest Airlines is a major U.S. airline headquartered in Dallas, Texas, and the world's largest low-cost carrier. Their vision is to become the world’s most loved, most flown, and most profitable airline. Their mission is to have dedication to the highest quality of customer service delivered with a sense of warmth, friendliness, individual pride, and company spirit. For more than 40 years they have helped travelers to get the best experience with the lowest fare. Quality of service is at the heart of their strategy with employees at the center of this quality. CONTEXT “Our

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