SourceAmerica® USA “Superior customer service. ” ? Summary ? SourceAmerica® is a nonprofit that’s been crea5ng job opportuni5es for people with significant disabili5es across the U.S. since 1974. In 2018, they selected Penelope by Athena SoIware as a unified case management system for sites delivering the SourceAmerica® Pathways to Careers Ini5a5ve. Reasons Penelope was chosen • Commercial off-the-shelf system that was flexible enough to document and accommodate the ini5a5ve’s complex processes • Built-in collabora5on tools allow for secure collabora5on between staff, as well as automa5ng of workflows and task management Benefits from Penelope • Exper5se and experience of deployment staff helped ensure successful transi5on to unified electronic system • Configurable smart

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