Société Générale boosts service quality and cuts annual outsourcing costs by €275,000 BMC Solution Business Impact Business Challenge Enhanced 20% business agility fewer after-hours calls Our users are constantly asking for new technologies, and it’s essential that we be able to monitor those technologies as soon as they go into production. Expert architect and monitoring community leader | Société Générale 66% less outsourcing GTS implemented TrueSight Operations Management to streamline and automate event handling. Dynamic baselining helps reduce false system alerts, while predictive analytics alert the team to issues before they impact the business and intelligent event correlation enables them to quickly and easily diagnose complex problems. The solution has boosted

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