Société Générale Algérie Accelerates Customer Onboarding from Weeks to 15 Minutes
Société Générale Algérie Accelerates Customer Onboarding from Weeks to 15 Minutes
5 Pages>4X Faster Security Patching for Core Banking System 2,880X Faster Onboarding of New Customers >1,600 Person-Days Saved Per Year CASE STUDY Kofax offered a complete end-to-end platform that would make it easy to add new technologies over time, and they had an experienced and skilled local partner in CaptureDoc. Tewfik Medani, CIO, Société Générale Algérie Société Générale Algérie Accelerates Customer Onboarding from Weeks to 15 Minutes Reliance on manual processes was causing delays at Société Générale Algérie. The need to comply with several levels of regulatory controls stretched the onboarding process to at least 30 days and required customers to make multiple return visits to their branch. Working with CaptureDoc, the bank deployed artificial intelligence/cognitive-en
