ISA Cybersecurity enhanced the customer’s IT security by integrating with their team, optimizing IBM QRadar, and improving overall cybersecurity maturity, governance, and incident response. The partnership reduced costs, eased recruitment challenges, and allowed the customer to focus on further IT transformation. Key achievements include a seamless QRadar upgrade, prioritized asset protection, 24/7 system monitoring, and secure access for effective risk management. A robust incident response program was developed, minimizing resource impact and maximizing the value of cybersecurity investments across managed devices and technologies.

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