PSC Case Study SOA and a Rules Engine Facilitate Process Redesign: Innovative Back-Office Solution A large financial services company with a batch-driven back-office system was having several problems exposing prof - itability information and reporting to their customers promptly. PSC applied service-oriented architecture and rules engine technology to keep the data and reporting flowing and minimize the occurrence of business interruption. The Situation A large financial services company with a batch-driven back-office system was having several problems exposing profitability information and reporting to their customers promptly. During the nightly batch processing, the transac- tional data, which was exposed by a portal, was rendered inaccessible to the firm’s clients. Data warehou

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