PSC Case Study Self Service Ordering Saves $250,000: Adding Process Automation to Promotional Supply Chain PSC rewrote a marketing agency and specialty company’s order fulfillment system to allow clients to order promo - tional products online. The solution created a flexible application with a self-service capability and transitioned the supplier from an expensive custom ordering platform to eliminate a $250,000 annual license fee. The Situation Tangerine is a full-service advertising promotional prod- ucts and marketing agency specializing in creating a brand impact that strategically helps clients connect with their target markets. With more than twenty years of industry experience, Tangerine is a premier provider of branded merchandise. If it can be imprinted, Tangerine can turn

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