Case Study
Smooth Implementation Of A New CIS At Kansas City Power & Light With Successful MDM & ODM Implementation
Smooth Implementation Of A New CIS At Kansas City Power & Light With Successful MDM & ODM Implementation
CASE STUDY HEADQUARTERS 271 17th St. NW, Suite 610 Atlanta, GA 30363 678-445-3770 CANADA OFFICE Westbury Corporate Centre Oakville 2275 Upper Middle Rd. E. Suite 101 Oakville, Ontario L6H 0C3, Canada COLOMBIA OFFICE Calle 22 Nte. N. 6AN-24 Santa Mónica, Cali, Colombia The intricate technology framework that must be mastered to successfully implement new utility Meter Data Management (MDM) and Operational Device Management (ODM) systems—simultaneously—is no small undertaking. Approaching this in the context of a five-year technology roadmap that involves replacing nearly every major IT system, including the customer information system (CIS)— on a condensed timeline—makes this challenge even more arduous. In preparation for a new Oracle Utilities Customer Care and Billing (CC