Smart Multichannel Customer Interaction Management at Iberdrola, One of the World’s Largest Utilities
Smart Multichannel Customer Interaction Management at Iberdrola, One of the World’s Largest Utilities
4 PagesSmart Multichannel Customer Interaction Management at Iberdrola, one of the world’s largest utilities © Altitude Software Case Study – all rights reserved 2 In the last decade Iberdrola has experienced a massive transformation as it became the leader in Spain’s energy industry, one of the leading companies in Spain’s stock market, a world leader in wind power and one of the biggest electric power companies in the world. Iberdrol
