Case Study: Small Business Professional Services Company Introduction This case study of a small business professional services company is based on a February 2016 survey of Quadient® Inspire Technology customers. The profiled company asked to have their name blinded to protect their confidentiality. Challenges The client’s primary revenue stream is Transactional business documents (billing, statements, contracts, correspondence). They serve the following industries: Banks and financial services Insurance and Health Government, Telco & utilities Top drivers for purchasing Quadient® Inspire: Move to digital output: HTML , email, SMS PReS Replacement Use Case The client sought a solution that would enable the following: Quick application development turnaround Easy and quick omnichannel p

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