SITE RELIABILITY ENGINEERING USING MONITORING-AS-CODE FOR A LEADING SAAS PROVIDER

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Xoriant helped a leading SaaS provider for city and state governments improve site reliability engineering by implementing Monitoring-as-Code (MaC), Infrastructure-as-Code (IaC), and Security-as-Code (SaC) for their Azure environment. They reviewed and optimized database design and indexes, set up continuous monitoring workflows, and automated incident remediation, leading to an improved SLA from 70% to 99.96%, and a 42% reduction in response times. This stabilized the client's platform, improved customer satisfaction, and enhanced operational efficiency.

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SITE RELIABILITY ENGINEERING USING MONITORING-AS-CODE FOR A LEADING SAAS PROVIDER

SITE RELIABILITY ENGINEERING USING MONITORING-AS-CODE FOR A LEADING SAAS PROVIDER

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