Xoriant helped a multinational technology company upgrade their AWS infrastructure by implementing Site Reliability Engineering (SRE) as the core support model. They deployed an SRE operations team to automate daily tasks, reducing manual effort by 40%, and standardized observability metrics, alerting, and dashboarding using Prometheus-Grafana and Alert Manager. Xoriant automated gateway deployments and improved monitoring across regions, resulting in a 30% reduction in alerts, enhanced environment visibility, and drastic reduction in mean time to resolution from 2 hours to 12 minutes.

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