Case Study

Since 1997, Formel D has also been responsible for serviceability tests and other coordinating activities in the GM After Sales division.

Since 1997, Formel D has also been responsible for serviceability tests and other coordinating activities in the GM After Sales division.

Pages 6 Pages

67 A t the time of the company’s first commission for Opel in 1993, the “D” in Formel D stood for the original core business of the newly founded company based in Troisdorf: documentation. At the time, Maurizio Carroccia was responsible for creating workshop and customer manuals and determining labour time for Adam Opel AG. On the basis of a variety of platforms, the Technical Director and his team in Rüsselsheim are now in charge of serviceability tests, type insurance classification, labour time determination, glove box manuals and the complete after-sales literature for a large number of vehicle types of different GM brands worldwide. Product optimisation based on serviceability “We become very closely involved in the deve- lopment of a new GM/Opel vehicle from the be- ginning, a

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