Silver Linings to the Pandemic Clouds RESEARCH WHITEPAPER How the UK is innovating its way to a brighter future How companies are bouncing back, exclusive research by IDG Connect on behalf of ServiceNow Widely accepted as the biggest global disrupter in living memory, the pandemic has rocketed the workplace at least 10 years into the future. And while it’s left some businesses floundering, I’ve seen many others flourish. So, with new and agile competitors being borne out of Covid at a rapid rate, what are the business lessons to be learned from the crisis? To get a sense of just how significant the changes have been, IDG Connect spoke to 100 IT leaders across a range of industries on behalf of ServiceNow to get their on- the-ground perspective. For me, three things have become clea

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