Siemens GBS, a division of Siemens AG, has enhanced its employee experience and operational efficiency using ServiceNow’s HR Service Delivery, App Engine, and Integration Hub. With over 1 million tickets resolved automatically each month and an 87% employee satisfaction rate, Siemens GBS has significantly improved processes across its global operations, impacting over 311,000 employees in 180 countries. The focus remains on integrating technology to support and streamline HR and other business functions.

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