T-Systems.
Set up a CRM based on a business customer solution with Siebel
Map business processes in marketing, sales, service and complaint management
Develop a uniform master database for customer data
Integrate reporting functions for the most important KPIs on the basis of Siebel Analytics
Integrate into existing system landscape on an SOA basis The Customer Benefit
Increase in quality of operational processes
360 ° cu

Join for free to read