CASE STUDY Shifting the Paradigms of Visitor Management Solutions “Welcome, how may I help you?” are the words we have heard too often. The days when a security guard standing at the door checking the bag and guiding you to the receptionist who would then ask you to enter your details in the log book have long been gone. Over the years, there has been a paradigm shift in the way we perceived visitor experience and solutions. Visitor Management Solutions is not just about welcoming guests anymore. It has evolved to ensure highest levels of safety and security protocols combined with high end customer service. The organization Our client, a Bengaluru based real estate developer of an IT campus which comprises of a daily workforce of 35000 employees. They also experience approx

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