Case Study

Seven Oaks District Council

Seven Oaks District Council

Pages 2 Pages

Sevenoaks District Council enjoys better performance monitoring and efficiency The Challenge The Sevenoaks District Council customer contact centre handles enquiries covering a wide range of areas such as waste and recycling, planning, electoral registration, environmental services and payments. The Council found that their existing telephony system was not meeting their requirements. Sevenoaks District Council had a mature and complex setu

Join for free to read