ServiceRocket, a global software adoption leader, faced challenges managing accounts receivable (AR) with a two-person team, leading to inefficiencies and poor customer experience. They adopted Quadient AR to automate collections workflows, improve transparency, and streamline operations. The result was a 10% improvement in Days Sales Outstanding (DSO), faster collections, and better customer communications. Quadient AR helped ServiceRocket scale its AR operations without adding headcount, providing a consistent and efficient customer experience while freeing up the team for strategic activities.

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