Case Study
ServiceRocket Accelerates Global Employee Productivity with BlueJeans
Industry: Technology – Client Services Challenge: Needed to support distributed team collaboration and find a modern, easy to use video, audio, and web meetings platform. Solution: Implemented BlueJeans to improve collaboration among distributed employees and customers as well as integrate existing video rooms. Results: Increased productivity by integrating with applications like Google Suite, Workplace by Facebook, and Okta. Streamlined customer feedback loop by having engineers virtually meet face-to-face with customers. Ensured employees stay up-to- speed by utilizing recording and annotating features to easily reference missed meetings. CASE STUDY ServiceRocket Accelerates Global Employee Productivity with BlueJeans Since ServiceRocket was founded in 2001, the compan