Amedisys, a leading healthcare at home provider, significantly reduced IT costs and improved efficiency by centralizing and automating support operations using ServiceNow. This led to a 45% reduction in ticket volumes and an annual savings of $750,000 in tier one services. By integrating ServiceNow with other technologies, Amedisys also streamlined processes, reducing the time to process physicians' updates from three days to just two hours. These improvements have allowed clinicians to spend more time on patient care, enhancing the overall quality of service.

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