ServiceNow Performance Analytics Implementation for a leading US based Insurance Company ATTENTION. ALWAYS.Having been established and in operation for over 60 years, the client is one of the biggest insurance companies in the United States. Headquartered in California, the company also serves in Australia, Ireland, Canada and the UK. The client is primarily associated with vision care health insurance and their products include eyeglass frames and lenses. The client suffered frequent process delays which adversely impacted the delivery deadlines. Additionally, the respective stakeholders were also not accounted for such delays. From the senior management’s perspective, there was a constant need for project status updates all the time, but it was not delivered. The customer als

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