Case Study

Service Catalog for Marketing Evolves into Unified Employee Service Management Solution

Service Catalog for Marketing Evolves into Unified Employee Service Management Solution

Pages 4 Pages

Service Catalog for Marketing Evolves into Unified Employee Service Management Solution page 1 Accreditation Commission for Health Care (ACHC) was founded by a group of home care industry leaders and providers in 1985. Today, ACHC is an internationally recognized accrediting body which accredits nine different healthcare industries including home health, hospice, DMEPOS, and pharmacy. CHALLENGES With 75+ employees, ACHC produces a large quantity of publications, training manuals, presen- tations, and marketing collateral for trade shows, trainings, and workshops throughout the year. Typically, service management strategies are sought by IT departments, but ACHC initially came to SolarWinds looking for a solution for its steadily escalating marketing production workload. “The marketin

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