Copyright © 2021 Bizagi. All rights reserved. hello@bizagi.com bizagi.com CASE STUDY 25,000 cases handled in three years 100% document digitization 2 weeks to roll out first version of new HR process Objectives SEFAZ Ceará Brasilian State automates processes to handle over 25,000 cases and achieve 100% document digitization Secretaria Da Fazenda Do Estado Do Ceará (SEFAZ), the State Finance Secretariat for the Brazilian State of Ceará, faced an immense digital transformation across its entire organization. Vital processes in need of automation included litigation and auditing. Additionally, they needed to create a new HR process to monitor employee productivity when the COVID pandemic forced them to work from home. Achievements SEFAZ has now digitized 100% of its documents within t

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