SEB drives compliance and savings withProcurement system upgrade The situation Procurement at SEB is not a matter just for the procurement department. It affects everyone from sales and marketing to finance to HR. With over 8000 users globally, the procurement system was intended to drive policy compliance and cost efficiencies. Unfortunately, that was not the case. Many users perceived the system to be very difficult to navigate which resulted in extensive training sessions and many support tickets. The solution The procurement department realized that the challenges with the current system were not only affecting policy compliance and savings, but also their internal customer satisfaction ratings. They knew it was time for a change and didn’t have to look far for a ne

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