Serco, a global provider of public services, partnered with Keytree to transform its procurement process using SAP SRM and SAP Gateway. The initiative centralized purchasing across 600+ contracts, creating a "one-stop-shop" for buying items at the best price from approved suppliers. Guided Buying processes were enhanced with SAP UI5 technology, simplifying workflows, reducing steps, and improving compliance. The new system provided accurate purchasing data and actionable business intelligence, enabling better cost control and visibility. This transformation reduced regulatory risk, improved user experience, and delivered millions in procurement cost savings for Serco’s 50,000 employees.

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