CUSTOMER CASE STUDY SIMPLY BUSINESS | 1 ENABLING BUSINESS INSURANCE SERVICES AND ITS CALL CENTRES WITH SD-WAN With a customer base of 425,000 and growing, Simply Business needed excellent voice quality, fast access to business-critical applications, and more. SD-WAN became its solution. Problem Situation Simply Business provides business insurance that includes liability, professional indemnity and landlord coverage. With just over 400 employees, Simply Business is able to support a customer base of over 425,000 through its offices in London and Northampton, and more recently in Boston, USA. To support such a large customer base, Simply Business employed a 200-set all centre in addition to its other offices. To connect all the offices and the large number of network devices, Simpl

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