Scottish Water: Improving Internal Efficiencies and Creating Innovative Ways To Service Customers
Scottish Water: Improving Internal Efficiencies and Creating Innovative Ways To Service Customers
3 PagesMINDJET CASE STUDY | SCOTTISH WATER 1 Scottish Water, a public utility headquartered in Dunfermline Scotland, serves as the sole provider of water services for Scotland servicing over 5 million customers in 2.4 million households and employing more than 3,700. While the utility lacks direct competitors, it is accountable to the public, and its leadership team in turn continually strives to improve services to its people. Additionally, as
