Case Study
CAPGEMINI HELPS SCOTTISH WATER OPTIMIZE APPLICATIONS PERFORMANCE, REDUCE COSTS, AND IMPROVE TIME TO VALUE
CAPGEMINI HELPS SCOTTISH WATER OPTIMIZE APPLICATIONS PERFORMANCE, REDUCE COSTS, AND IMPROVE TIME TO VALUE
Capgemini partnered with Scottish Water to optimize its application estate of over 150 systems, reducing costs, enhancing performance, and accelerating digital transformation. Through the ADMnext framework, Capgemini streamlined operations and supported transformational projects like Project Astro, which digitized customer water connection applications, increasing customer satisfaction from 70% to 90%. Capgemini also established a Mobile Apps Factory (MAF) for rapid app development, delivering significant cost savings and business efficiencies. Overall, Capgemini's efforts led to a 53% projected reduction in total cost of ownership and faster service delivery.