Case Study

Scania drives employees toward a fully digitalized future

Scania drives employees toward a fully digitalized future

Pages 6 Pages

The document details a case study involving Scania, showcasing how ServiceNow's solutions revolutionized their IT service management. Scania, a global leader in heavy trucks and buses, faced challenges in managing IT service requests efficiently. By implementing ServiceNow's platform, Scania automated service processes, streamlined workflows, and improved user experiences. This transformation led to significant time savings, reduced costs, and enhanced productivity across the organization, demonstrating the value of ServiceNow's technology in modernizing IT operations.

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