Savvis relies on Vovici to help understand the evolving needs and satisfaction levels of its growing client base
Savvis relies on Vovici to help understand the evolving needs and satisfaction levels of its growing client base
2 PagesVision Tough times force companies to focus. For Savvis, tough times occurred in 2008 when a swift economic downturn coincided with heightened competition in an industry facing increased client churn. After a thorough evaluation of the new landscape, Savvis’ leaders concluded that the key to their future success would be to focus more intently on their clients. Prior to that point, Savvis relied on feedback from clients by sending out sati
